Online Access to DoD Pay Documents

A new Defense Department policy asks servicemembers, government civilians and retirees to obtain needed pay documents from an online Website, a Defense Finance and Accounting Service spokesman said recently.

Having DoD customers obtain pay documents such as leave-and-earnings and tax statements via computer rather than having hard copies mailed to them is envisioned to provide hefty savings, according to DFAS representative Jim Pitt, the director of the agency's myPay online system.

Using the online system also assures that personal data like Social Security numbers are viewed and accessed only by each customer, Pitt said. And the myPay system, accessed at https://mypay.dfas.mil, soon will feature added security measures that will help protect users against identity theft, he noted.

Pitt said users who want to subscribe to myPay are required to first submit basic information via any government-sourced computer to obtain a personal identification number. Afterward, users can use their PINs to access the myPay Website through any computer that has Internet access, he said.

Another way to obtain a PIN is to call the Customer Support Center at 1-800-390-2348. PINs will be sent to customers within a few days, either via mail or by e-mail.

Although DFAS customers still can opt to request hard-copy W-2s and LESs, Pitt urged them to use the myPay online service to save government dollars.

The myPay site also can be used to check up on pay account information and to make changes to allotments or direct deposits, he said.